Chewy and Delicious
It’s good that my friend Brad Feld‘s new book (co-authored by Dave Jilk, who I’ve also known on and off over the years), is divided into 52 chapters and is designed as a bit of a devotional, to be read one chapter per week.
Each chapter of The Entrepreneur’s Weekly Nietzsche: A Book for Disruptors is, as the authors write in the Introduction, worth “chewing on a while.” The structure of the book is laid out as:
The book contains fifty-two individual chapters (one for each week) and is divided into five major sections (Strategy, Culture, Free Spirits, Leadership, and Tactics). Each chapter begins with a quote from one of Nietzsche’s works, using a public domain translation, followed by our own adaptation of the quote to 21st-century English. Next is a brief essay applying the quote to entrepreneurship. About two-thirds of the chapters include a narrative by or about an entrepreneur we know (or know of), telling a concrete story from their personal experience as it applies to the quote, the essay, or both.
That structure is perfect for me. I did ok in Philosophy classes, but I wouldn’t say it was my preferred subject. So the fact that Brad and Dave turned every Nietzsche quote into plain English before applying it to entrepreneurship and disruption was a welcome tactic to make the book as accessible as possible.
I wrote one of the essays in the book on creating a Company Operating System, which is in the chapter called “Doing is not Leading.” It’s an honor to be included as a contributor alongside a number of awesome CEOs, including Reid Hoffman, Ingrid Alongi, Daniel Benhammou, Sal Carcia, Ben Casnocha, Ralph Clark, David Cohen, Mat Ellis, Tim Enwall, Nicole Glaros, Will Herman, Mike Kail, Luke Kanies, Walter Knapp, Gary LaFever, Tracy Lawrence, Jenny Lawton, Seth Levine, Bart Lorang, David Mandell, Jason Mendelson, Tim Miller, Matt Munson, Ted Myerson, Bre Pettis, Laura Rich, Jacqueline Ros, and Jud Valeski.
In his Foreword, Reid Hoffman connects the dots perfectly:
Returning to Nietzsche, let’s examine why he in particular is such an apt patron philosopher for entrepreneurs. Nietzsche was rebelling against a stultifying philosophical practice that exalted the past—specifically the ideals and images of former thinkers and former leaders. He wanted to refocus on the now, on what humanity was and what it could become. As part of his rebellion, Nietzsche philosophized with a hammer: he wanted to destroy the old mindsets that locked people into the past, and thus better equip them to embrace the possibility of the new. Nietzsche’s desire to shift mindsets is also why he emphasized new styles of argument. Whereas most philosophers would typically open an argument in a classical form or by reviewing a historical great, Nietzsche would lead with an arresting aphorism or a completely new mythological narrative. He was, above all else, a disruptor of pieties and convention, always in search of new and original ways to be contrarian and right, never satisfied with the status quo. This is exactly the kind of mindset entrepreneurs should adopt. This is why a daily practice of philosophy can be the way that an entrepreneur moves from good to great. And, why a daily practice of Nietzsche is a great practice of philosophy for entrepreneurs.
What I love about the book is that you can read any given chapter at any time without having to read it front to back, and the combination of Nietzsche and entrepreneur essays makes the topics come to list. Pick one — they are organized into five sections, Strategy, Culture, Free Spirits, Leadership, and Tactics — and you’re sure to get both something chewy (e.g, thoughtful) and delicious (e.g., practical).
Book Shorts: One Up, One Down
Book Shorts: One Up, One Down
I read new books by two of my favorite authors today: Geoffrey Moore and Seth Godin. Moore’s was his best book in years; Godin’s was his worst.
Geoffrey Moore’s latest book, Dealing with Darwin: How Great Companies Innovate at Every Phase of their Evolution, is Moore’s best book in a while. While I loved Crossing the Chasm and thought Inside the Tornado was a close second, both The Gorilla Game and Living on the Fault Line didn’t do it for me — they both felt like a pile of Silicon Valley buzzwords as opposed to the insightful and groundbreaking market definition in his first two books.
But Darwin is a gem. It goes back to Moore’s strengths in analyzing leading companies and creating a powerful framework for innovation that transcends industry and stage of company. And even better, the book has a few very useful “how to” lists to help readers interpret the content and adapt it to their own environments.
So whether you’re a Geoffrey Moore fan or not — assuming you are a fan of innovation and kicking your competitors’ collective butts — this book’s for you.
By contrast, Seth Godin’s Small Is the New Big is old news if you are a Seth Godin fan. It is literally a repackaging of essays, articles, and blog postings he’s written over the years. He’s trended down lately in his writing, like Moore (and most authors who have a single theme or two, it should be said), but unlike Moore, this book isn’t his recovery. The book is a must-have if you (a) love Seth’s writing and want a hard copy archive of his soft-copy stuff, (b) you don’t read Seth’s blog and want to see what you’ve been missing, or (c) you have his other books and are compulsive enough that you can’t stand incomplete collections.
Otherwise, wait for his next book, which hopefully will have some more of the original thinking and writing and ideas that made books like Permission Marketing, Unleashing the Ideavirus, and Purple Cow such new business classics. I have to say, the thing that disappointed me most here is that I felt like Seth totally sold out with this book — as a regular reader of his, I just felt duped by the Godin Marketing Machine, which is precisely the kind of thing he rants against. There was definitely NO Free Prize Inside this one.
Book Short: Faster Than The Blink of an Eye
Book Short: Faster Than The Blink of an Eye
Michael Lewis is one of those authors for whom my general point of view is “read whatever he writes.” Flash Boys: A Wall Street Revolt was no exception. It’s a book about the high-frequency trading business, how a difference in microseconds can make a difference, and how the complexity of trading has led to enough confusion that virtually no one on Wall Street actually understands how it works any more.
I am a capitalist through and through, and I never begrudge Wall Street for making money, even though I do have moments where I doubt the amount of value that finance creates relative to the amount of income they swallow up. However, that all goes out the window when there is evidence that some pocket of Wall Street isn’t playing by the rules. I define “the rules” as either the law, or as something more like “a basic sense of morality and fairness.”
Some of what has been going on in the high-frequency trading business, as Lewis describes in this book, may or may not be legal (let’s assume it is), but is almost certainly not following a basic sense of morality and fairness. It’s worth noting that I am purely going off what Lewis wrote in the book, so to the extent that his research is incomplete or his writing is misleading, I am happy to retract that statement. But based on what I read, I’d challenge some of the people in the HFT business to defend what they’re doing publicly, to their mothers or to their own clients. That’s the ultimate test of morality or fairness.
It’s amazing to me that this topic hasn’t gotten more play in the media or with regulators. Maybe it’s just too complicated for anyone to understand or to articulate. In any event, even though not strictly a business book, it’s fascinating and worth a read, as I think all Michael Lewis books are.
Book Short: Gladwell Lite
Book Short: Gladwell Lite
What the Dog Saw, And Other Adventures (book, Kindle) is Malcolm Gladwell’s latest book. Unlike his three other books, which I quite enjoyed:
- The Tipping Point (about how trends and social movements start and spread)
- Blink (about how the mind makes judgments)
- Outliers: The Story of Success (about how talents are genetic, situational, and cultivated)
this was not a complete book, but rather a compendium of his New Yorker articles loosely grouped into three themes.
If you love Gladwell and don’t read The New Yorker, it’s not a bad read. He’s a fantastic writer, and his vignettes are interesting. There are many “hmmm” moments as we learn why ketchup always tastes the same but mustard doesn’t; why Ron Popeil is a great salesman of kitchen gadgets; or why the inventor of the birth control pill thought the Pope would endorse it. But it falls far short of his three books, which go deep into topics and leave a much more lasting impression/impact.
Book Short: A Primer on Viral Marketing
Book Short: A Primer on Viral Marketing
“People talk about Andy,” writes Seth Godin in the foreward to Andy Sernovitz’s new book, Word of Mouth Marketing: How Smart Companies Get People Talking. “He’s a living, breathing example of the power of word of mouth.” Andy’s the CEO of WOMMA, the Word of Mouth Marketing Association, and a former colleague of mine.
Ever since reading The Tipping Point, I keep looking for the secret sauce around viral marketing. What is it that makes something cool enough to buzz about? My conclusion from reading Andy’s book is that secret sauce doesn’t exist. Like everything else, being buzzworthy comes from hard work, being inherently good, AND using the techniques and understanding in Andy’s book. Tables like “The Three Reasons People Talk About You” and “The Five T’s of Word of Mouth Marketing” are worth the price of the book in and of themselves, as they explain how to manage, handle, and drive viral marketing — once you have your own secret sauce down.
Andy’s wanted to write a book for a long time (in fact, he got us started on ours), and I’m glad he finally did it. If you’re interested in an easy-to-follow, practical, hands-on guide to viral, or word-of-mouth marketing, this is the book for you.
Book Short: Unsung Heroes
Book Short: Unsung Heroes
If you like “entrepreneurship by analogy” books, you’ll like The Innovators: The Engineering Pioneers Who Made America Modern, by David Billington. I have to admit some bias here — Professor Billington was my favorite teacher and senior thesis advisor at Princeton (I almost majored in civil engineering because of him), and this book is one of a number he’s written that are outgrowths of his most popular courses at Princeton. And while there’s no substitute for the length or energy of his lectures, the book works.
The book is basically a person-focused engineering history of America from 1776-1883. Billington talks about four classes of engineering product: public structures (mostly bridges), machines that produced power, networks like the railroads and telegraphs, and processes like steel manufacturing.
His approach is to acknowledge that the Americans innovators couldn’t do much without the right context: learnings from their counterparts in Britain, a supportive government here at home, and abundant raw materials and capital. But with that backdrop in place, Billington tells the tale of a number of the inventions that built our modern society with a focus on the engineers who got things right. While some of them are familiar names (Morse, Edison), many are not (Thomas Telford, J. Edgar Thomson, Joseph Henry).
Sound familiar? It feels at many point in the book that you could insert some different names and dates and be reading a history of the Internet or information age. And as with the Industrial Revolution, while many of the innovators in our world today are known (Bezos, Yang, Brin/Page), there are probably an equal number who are unsung heroes — either software engineers or even buisness model pioneers who haven’t sought or won’t end up in the spotlight even though their contributions to society or to their companies are giant. I know there are a number of unsung heroes in our own engineering department at Return Path — people who aren’t market facing and who never get quoted in press releases, but who really make a difference in how the company works and how competitive we are. This book celebrates those people as much as it does the entrepreneurs you’ve heard of.
Warning, there are lots of pages which are full of mathematical formulas, which may or may not be interesting to you, but the book still holds together 100% if you skip over them.
Book short: Myers-Briggs Redux
Book short: Myers-Briggs Redux
Instinct: Tapping Your Entrepreneurial DNA to Achieve Your Business Goals, by Tom Harrison of Omnicom, is an ok book, although I wouldn’t rush out to buy it tomorrow. The author talks about five broad aspects of our personalities that influence how we operate in a business setting: Openness to Experience, Conscientiousness, Extroversion, Agreeableness, and Neuroticism. These traits are remarkably similar to those in the popular Myers-Briggs Type Indicator that so many executives have taken over the years.
It’s not just that you want to be high, high, high, high, and low in the Big 5. Harrison asserts that successful entrepreneurs need a balance of openness and conscientiousness in order to be receptive to new ideas, but be able finish what you start; a balance of extroversion and agreeableness so that you have enough energy but also have the ability to work with others; and not too much neuroticism, as you have to be able to take risks.
The book not only talks about how to spot these factors, but how to work around them if you don’t have them (that part is particularly useful, but he doesn’t do it for all five factors). He also talks about the entrepreneurial addiction to success, and creating the all-important Servant CEO culture, which I certainly agree with and wrote about early on in this blog in my “Who’s The Boss?” posting.
Harrison does have a great section on how “Nice Guys” can and should be winners; how being nice and having guts aren’t mutually exclusive, and he gives a well-written Twelve Rules for expressing the Nice Guy gene:
– Don’t walk on other people, but don’t let them walk on you
– Respect the big idea in everyone
– Own everything
– Never let ’em see you sweat Keep it simple
– Never think in terms of “So what have you done for me today?”
– More is less
– Live your word consistently
– Don’t lie: fix what’s causing you to think you need to lie
– Never forget to thank, congratulate, or acknowledge people for their efforts
– Keep your door and your heart open
– Never stand in the way of balance
The most annoying part of the book is that Harrison keeps making references to a handful of genetic studies about twins to prove on and off that traits are inherited and that inherited traits can be expressed in different ways. These references are mildly interesting, but they detract from the substance of the book.
Overall, the book has some interesting points in it, but it’s too much like Jim Collins’ Good to Great and Built to Last, only without the depth of business research and case studies. Plus, Harrison does the one thing I find most irritating in business books — he is clearly an expert in one thing (business), but he unnecessarily pretends to be an expert in another thing (genetics) in order to make his point.
Book Short: Underdog Victorious
Book Short: Underdog Victorious
The Underdog Advantage, by David Morey and Scott Miller, was a worthwhile read, though not a great book. It was a little shallow, and although I enjoyed its case studies (who doesn’t love hearing about Ben & Jerry’s, Southwest, JetBlue, Starbucks?), I didn’t feel like the authors did enough to tie the details of the success of the case study companies back to the points they made in the book.
That said, the book had some great reminders in it for companies of all sizes and stages. The main point was that successful companies always think of themselves as the underdog, the insurgent, and never get complacent. They run themselves like a political campaign, needing to win an election every single day. A lot of the tactics suggested are timeless and good to remember…things like never declare victory, always play offense, always respond to attacks, remember to communicate from the inside out, and remember to sell employees on a mision and purpose in order to make them your main ambassadors. The laundry list of tactics is the book’s greatest strength.
Startup Boards, the book, and also why they matter more than ever these days
My latest book (I’m a co-author along with Brad Feld and Mahendra Ramsinghani), Startup Boards: A Field Guide to Building and Leading an Effective Board of Directors, is now live on Amazon – today is publication day! The book is a major refresh of the first edition, now eight years old. I was quoted in it extensively but not an official author – Brad and Mahendra were nice enough to share that with me this time. The book includes a lot of new material and new voices, including a great Foreword by Jocelyn Mangan from Him for Her and Illumyn. It’s aligned with Startup CEO and Startup CXO in look and in format and is designed to be an easy-to-read operator’s manual to private company boards of directors. Brad also blogged about it here.
We’ve done a lot of work around startup boards at Bolster the past couple of years, including working with over 30 CEOs to help them hire amazing new independent board members. Our landmark Board Benchmark study last year highlighted the problem with startup boards, but also the opportunity that lies within: not enough diversity on the boards, but also not nearly enough independent directors — and a lot of open seats for independent directors that could be filled. That conclusion led me to my Startup Board Mantra of 1-1-1: Independent directors from Day 1, 1 member of the management team, and 1 independent for every 1 investor.
As we posted on the Bolster blog last week, our quick refresh of the Board Benchmark study revealed some good news and some bad news about progress on diversity in the boardroom with startups. The good news is that the needle is starting to move very slowly, and that independent directors present the best opportunity to add diversity to boards. Our data shows that half of all new directors brought onto boards in the last year were independents, and of those, 57.9% were women and 31.6% were non-White board members. Those numbers are well above the prior study’s benchmarks of 36% and 23%, respectively (our experience running board searches skews even further to women and non-White directors being hired).
The bad news is how slowly the needle is moving — only 20% of open independent board seats were filled over the previous year, which is a lot of missed opportunity. The main takeaway is that while overall representation on boards is still skewed largely White and male, the demographic profile of new board appointments looks a lot different from the representation on boards today, indicating that CEOs are making intentional changes to their board composition.
Startup boards are a great way to drive grassroots change to the face of leadership in corporate America. More CEOs need to follow up by filling their open board seats and fulfilling their stated desires to improve diversity in the boardroom. This takes time and prioritization — these are the places where we see board searches either never get off the ground, or falling down once they do, for all the searches we either run or pitch at Bolster.
Hopefully Startup Boards will help the startup ecosystem get there.
Book Short: Reality Doesn’t have to Bite
Book Short: Reality Doesn’t have to Bite
I just read Confronting Reality (book; audio), the sequel to Execution, by Larry Bossidy and Ram Charan. Except I didn’t read it, I listened to it on Mariquita’s iPod Shuffle over the course of two or three long runs in the past week. The book was good enough, but I also learned two valuable lessons. Lesson 1: Listening to audio books when running is difficult – it’s hard to focus enough, easy to lose one’s place, can’t refer back to anything or take notes. Lesson 2: If you sweat enough on your spouse’s Shuffle, you can end up owning a Shuffle of your own.
Anyway, I was able to focus on the book enough to know that it’s a good one. It’s chock full of case studies from the last few years, including some “new economy” ones instead of just the industrial types covered in books like Built to Last and Good to Great. Cisco, Sun, EMC, and Thomson are all among those covered. The basic message is that you really have to dig into external market realities when crafting a strategic plan or business model and make sure they’re in alignment with your financial targets as well as people and processes. But the devil’s in the details, and the case studies here are great.
CEO Diary: What Makes a Great Day?
CEO Diary: What Makes a Great Day?
5:30 a.m. – run (have to keep up with Brad)
8:45 a.m. – networking coffee with former main contact at large strategic partner; now CFO of another company in the industry
9:30 a.m. – work time/email/read newsletters, Wall St. Journal online, various RSS feeds
10:30 a.m. – internal meeting to discuss mothballing a product feature that’s hard to maintain and doesn’t generate much revenue
11:00 a.m. – internal meeting to clarify roles and responsibilities between account management and client technical operations
11:30 a.m. – brainstorm 2006 strategy with head of one of our lines of business
1:00 p.m. – great sales call on a Tier I prospect with new sales person; business almost certainly forthcoming!
3:00 p.m. – meet with head of sales and hea of HR to discuss candidate for sales position and potential changes to sales compensation structure
3:30 p.m. – review draft of new (revolutionary!?!?) corporate web site; do deep dive on critical headlines and copy points with team members
4:30 p.m. – status meeting with new head of marketing,including quick stand-up meeting on PR strategy for upcoming trade show with one line of business head and product manager
5:30 p.m. – work/email/planning next Board meeting agenda/blog posting
7:00 p.m. – dinner with CTO
Energizing (frenetic?). Diverse in terms of functions/departments covered. Good balance of internal vs. external. Some items high level, some more detailed. Mix of brainstorming vs. decisions vs. status checks. Some social mixed in with hardcore work. This is why I love my job!