(This is the second post in the series… the first one When to Hire your first Chief Privacy Officer is here) Most Chief Privacy Officers are fairly specialized, often coming from a legal or law enforcement background, but regardless of background I’ve found that ideal startup Chief Privacy Officers do three things particularly well. First, a great Chief Privacy Officer will work to create educated evangelists inside the company. Our Privacy team at Return Path, under Dennis Dayman’s leadership, had a lot of experience and industry certifications, but that experience was not something only for regulators and other companies, or only bragging rights within their team. They also took the time to make sure others in the company, especially in…
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Cisco
Why Exactly Does Anyone Use WebEx?
Why Exactly Does Anyone Use WebEx? We had a terrible experience with WebEx a couple years back, which I blogged about here. Since then, we’ve happily been using Ready Talk with nary a problem. WebEx’s sales reps spam me all the time, and no matter how many times I try to get off their list, I keep getting the spam. It’s embarrassing that an e-company is in flagrant violation of CAN-SPAM, the most permissive anti-spam law around. But I’ve been on two or three WebEx calls lately where, sometime in the middle of the call, an automated voice comes on and says “thank you, your conference call is now over,” and closes down the call. Sometimes, dialing back in works,…
Book Short: Reality Doesn’t have to Bite
Book Short: Reality Doesn’t have to Bite I just read Confronting Reality (book; audio), the sequel to Execution, by Larry Bossidy and Ram Charan. Except I didn’t read it, I listened to it on Mariquita’s iPod Shuffle over the course of two or three long runs in the past week. The book was good enough, but I also learned two valuable lessons. Lesson 1: Listening to audio books when running is difficult – it’s hard to focus enough, easy to lose one’s place, can’t refer back to anything or take notes. Lesson 2: If you sweat enough on your spouse’s Shuffle, you can end up owning a Shuffle of your own. Anyway, I was able to focus on the book…