Category

Culture

Return Path Core Values

Return Path Core Values At Return Path, we have a list of 13 core values that was carefully cultivated and written by a committee of the whole (literally, every employee was involved) about 3 years ago. I love our values, and I think they serve us incredibly well — both for what they are, and for documenting them and discussing them publicly.  So I’ve decided to publish a blog post about each one (not in order, and not to the exclusion of other blog posts) over the next few months.  I’ll probably do one every other week through the end of the year.  The first one will come in a few minutes. To whet your appetite, here’s the full list…

The Gift of Feedback, Part III

The Gift of Feedback, Part III I’ve written about our 360 Review process at Return Path a few times in the past: overall process process for my review in particular update on a process change and unintended consequences of that process change) learnings from this year’s process about my staff And the last two times around, I’ve also posted the output of my own review publicly here in the form of my development plan: Here in 2008 Here in 2009 So here we are again.  I have my new development plan all spruced up and ready to go.  Many thanks to my team and Board for this valuable input, and to Angela Baldonero (my fantastic SVP People and in-house coach),…

Style, or Substance?

Style, or Substance? I had an interesting conversation the other day with a friend who sits on a couple of Boards, as do I (besides Return Path’s).  We ended up in a conversation about some challenges one of his Boards is having with their CEO, and the question to some extent boiled down to this:  a Board is responsible for hiring/firing the CEO and for being the guardians of shareholder value, but what does a Board do when it doesn’t like the CEO’s style? There are lots of different kinds of CEOs and corporate cultures.  Some are command-and-control, others are more open, flat, and transparent.  I like to think I and Return Path are the latter, and of course my…