I’ve said this for years, but as I sit on the train commuting into work after a week off relaxing with my family for my Dad’s 75th birthday (or as he prefers to call it, the 46th anniversary of his 29th birthday), I feel particularly inclined to write it up! I love my job, so I almost never mind going to work. But I also love being on vacation and traveling with my family and try to do as much of it as I can. Years ago before we had kids and became tethered to school and sports schedules, we used to take at least one full two week vacation, completely unplugged, at least once a year. I miss that!…
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Business
What kind of team do you run? Of Generalists and Specialists…
A friend of mine just left his job as CEO of a growth stage company to become CFO of a Fortune 500 company. That’s a big deal…and also a big change. When I was talking to him about the move, he said the following to me: Some executive teams are like baseball teams. You play shortstop, and you bat 8th. That’s just what you do. The team needs one of those because the sport is structured that way. The CEO of my new company likes to run his executive team as a basketball team. Everyone has a position, but everyone also has to be capable of doing everything on the court well – shooting, blocking, rebounding, passing – and is expected to go…
Everything is Data, Part II – Get Those Expenses In
Everything is Data, Part II – Get Those Expenses In My friend and former colleague Angela Baldonero (used to run our People Team at Return Path, now is COO of super cool startup Procurify), used to say about her job as head of HR, “Everything is Data.” She guest blogged about that principle on OnlyOnce years ago here , and she particularly cited this theory when talking about the recruiting and hiring process. I’ve thought about this principle a lot over the years, and I’ve occasionally come up with other examples where I think peripheral data can inform whether or not an employee will succeed, at least in my world. I don’t know how many of these can be caught in…
Reboot – Where do a company’s Values come from, and where do they go?
I’ve written a lot over the years about Return Path’s Core Values (summary post with lots of links to other posts here). And I’ve also written and believe strongly that there’s a big difference between values, which are pretty unchanging, and culture, which can evolve a lot over time. But I had a couple conversations recently that led me to think more philosophically about a company’s values. The first conversation was at a recent dinner for a group of us working on fundraising for my upcoming 25th reunion from Princeton. Our guest speaker was a fellow alumnus who I’ve gotten to know and respect tremendously over the years as one of the school’s most senior and influential volunteer leaders. He was speaking…
Book Short: Why Wait?
A Sense of Urgency, by John Kotter, is a solid book – not his best, but worth a read and happily short, as most business books should be. I originally was going to hold off on writing this post until I had more time, but the subject matter alone made me think that was a mistake and that I should write it while it’s fresh in my mind. <g> The three tools to fight complacency are the organizing framework for the book — bring the outside in, behave with urgency every day, and turn crises into opportunities — are all good thoughts, and good reminders of basic management principles. But there were a couple other themes worth calling out even more. First up,…
Book Short – A Smattering of Good Ideas that further my Reboot path
Book Short – A Smattering of Good Ideas that further my Reboot path Ram Charan’s The Attacker’s Advantage was not his best work, but it was worth the read. It had a cohesive thesis and a smattering of good ideas in it, but it felt much more like the work of a management consultant than some of his better books like Know How (review, buy), Confronting Reality (review, buy), Execution (review, buy), What the CEO Wants You to Know ( buy), and my favorite of his that I refer people to all the time, The Leadership Pipeline (review, buy). Charan’s framework for success in a crazy world full of digital and other disruption is this: Perceptual acuity (I am still not 100%…
Reboot – Back to Basics
As I mentioned in last week’s post, I’m rebooting my work self this year, and this quarter in particular. One of the things I am doing is getting back to basics on a few fronts. Over the holiday break, as I was contemplating a reboot, I emailed a handful of people with whom I’ve worked closely over the years, but for the most part people with whom I no longer work day in day out, to ask them a few questions. The questions were fairly backward looking: 1. When I was at my best, what were my personal habits or routines that stand out in your mind? 2. When I was at my best, what were my work behaviors or routines…
You, Too, Can Take Six Weeks Off
You, Too, Can Take Six Weeks Off Note: I have been really quite on OnlyOnce for a few months, I realize. It’s been a busy stretch at work and at home. I keep a steady backlog of blog topics to write about, and finally today I’ve grabbed a couple minutes on a flight to knock one out. We’ll see if this starts me back on a more steady diet of blogging – I miss it! I’ve written in the past about our sabbatical policy at Return Path, from what it is (here) to how much I enjoyed my own (here), to how great it is when my direct reports have been on Sabbatical so I can walk a few miles…
A Path Forward in California!
A Path Forward in California! Back in March I was proud to announce the launch of Path Forward, a nonprofit on a mission to get people back to work after they’ve taken time off to care for a loved one. I’m even more thrilled today to announce the launch of a Path Forward program in California with six top tech companies — Go Daddy, Demandbase, CloudFlare, Coursera, Instacart and Zendesk. They are all accepting applications now for October start dates. Click on the links above to see all their opportunities. As a CEO I know how hard it is to find great talent. The Center for Talent Innovation estimates that nearly 30% of college-educated women have taken away from their…
Ideas Matter Less Than Execution Which Matters Less Than Timing Which Matters Less Than Luck
Well, that’s a mouthful. Let me break it down. Ideas Matter Less Than Execution Execution Matters Less Than Timing Timing Matters Less Than Luck There’s a persistent myth about entrepreneurs as heroes – the people with the brilliant ideas and Eureka moments that bring companies to life and create success. I’ve never believed in that myth, or at least not in its universality, as I’ve always valued both ideation and execution in terms of business building. But as I was thinking about that construct more the other day, it occurred to me that there’s actually a hierarchy of the two, and not just of the two, but of timing and luck as well. The best businesses — the runaway successes…
The Illusion and (Mis)uses of Certainty
September’s Harvard Business Review had a really thought-provoking article for me called How Certainty Transforms Persuasion. Seth Godin wrote a blog post around the same time called The Illusion of Control. The two together make for an interesting think about using information to shape behavior as leaders. I’ve often been accused of delivering too many mixed messages to the company at all-hands meetings, so I enjoyed the think, though not in the way I expected to. Let’s start with Seth’s thesis, which is easier to get through. Essentially he says that nothing is certain, at best we can influence events, we’re never actually in control of situations…but that we think we are: When the illusion of control collides with the reality of…