Scaling Me Two things have come up over the last couple years for me that are frustrations for me as a CEO of a high growth company. These are both people related — an area that’s always been the cornerstone of my leadership patterns. That probably makes them even more frustrating. Frustration 1: Not knowing if I can completely trust the feedback I get from deep in the organization. I’ve always relied on direct interactions with junior staff and personal observation and data collection in order to get a feel for what’s going on. But a couple times lately, people had been admonishing me (for the first time) when I’ve relayed feedback with comments like, “of course you heard that…
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transparency
Transparency Rules
Transparency Rules I think each and every one of our 13 core values at Return Path is important to our culture and to our success. And I generally don’t rank them. But if I did, People First is a leading contender to be at the top of the list. The other leading contender would be this last one in the series: We believe in being transparent and direct The big Inc. Magazine story about us last year talked a lot about our commitment to transparency and some of the challenges that come with being transparent and direct with people. I’d like to highlight here some of the benefits of being transparent, and the benefits of being direct (sometimes those two things…