A New Season for Bonded Sender (now Sender Score Certified) (With apologies to my non-email industry readers for such a long detailed posting) Ah, spring. New life is everywhere. Winter clothes are being put away, birds are returning from their winters in the south, flowers are blooming. We at Return Path are doing our part by announcing the “rebirth” of our Bonded Sender Program, the Internet’s largest and oldest email accreditation program, or whitelist, as Sender Score Certified. Since we acquired Bonded Sender last fall, we’ve had the opportunity to go on a “listening tour” – talking to marketers, publishers, ESPs, ISPs, spam filtering companies, system administrators, email appliance manufacturers – you name it. What we learned was that the…
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Ironport
Baby and Bathwater Redux
Katie Hafner’s article in the New York Times Circuits section today about spam and false positives is right on the mark. Spam filters are still evolving, and spammers are evolving right with them. Although the flood of spam is largely stemmed by a good filtering app, the results for consumers are still spotty: false negatives are irritating, false positives can be very painful (as the article suggests), and the process still consumes a little too much time. While the article nails the consumer problem, it does miss the corresponding business problem around false positives (see below). But things are getting better. While I wrote generally about how email is here to stay a couple weeks ago, there are a couple…